Terms & Conditions

Introduction

Welcome to IQM Group. By accessing or using our website, services, or products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, please do not use our website or services.

Definitions

  • “IQM Group” refers to the owner of this website and provider of services.
  • “You” refers to the user or customer of our website and services.

Use of the Website

  1. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
  2. All content on this website, including text, graphics, logos, and images, is the property of IQM Group or its content suppliers and is protected by applicable copyright laws.

Services and Products

  1. IQM Group provides services and products as described on our website. While we strive for accuracy, we do not warrant that product/service descriptions or other content are error-free.
  2. Prices, availability, and terms related to our services and products are subject to change without notice.

Payment and Billing

  1. All payments must be made in accordance with the terms provided at the time of purchase.
  2. Late payments may incur additional fees as specified in your service agreement or invoice.

Cancellation and Refunds

  1. Cancellation of services must be communicated in writing.
  2. Refunds are subject to the terms outlined in your service agreement. Please contact us for further assistance regarding specific cases.

Website Security and Cyber Liability

  1. While IQM Group takes reasonable measures to protect the security of our website and your information, we cannot guarantee that the website will be free from unauthorised access, hacking, data loss, or other security breaches.
  2. You agree to use our website at your own risk and understand that IQM Group is not liable for any damages or losses resulting from cyber incidents or breaches.
  3. It is your responsibility to ensure that any devices or systems used to access our website have appropriate security measures in place, such as updated antivirus software and firewalls.

Limitation of Liability

  1. IQM Group is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
  2. Our total liability for any claim related to the use of our website or services is limited to the amount paid by you for the specific service in question.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

Changes to Terms

IQM Group reserves the right to amend these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of our website or services indicates your acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

IQM Group

81 Grafton Road
Grafton
Auckland 1010
New Zealand

Tel: +64 217 80045